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Troubleshooting screen sharing

Active screen sharing presupposes that

If the above prerequisites are met and nothing happens when you click SHARE SCREEN, this usually means that your browser disallows screen sharing and for some reason does not ask you for permission.

Check and change settings ('permissions') for the site:

  • Chrome: Click on 'Secure' in the browser's address bar
  • Firefox: Click on in the browser's address bar

Refresh your browser when asked to do so.